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WCU is a University of North Carolina Campus
 
Distance & Online Programs FAQs

Who is my adviser? / How will I register? / What is the tuition rate of distance learning? / How do I pay my bill by credit card (MasterCard or VISA)? / How do I order my textbooks? / What is the Online Bridge Program? / What is the University Experience Course? / What is the Graduate Experience course? / How am I notified about the University Experience course or the Graduate Experience course start date? / When I need to drop, withdraw or late register for a course, whom do I contact? / What is available on Web for Students? / From where can I access Web for Students? / Where and how do I access Web for Students? / How do I access my WebCT online course? / What is the inclement weather policy for distance learners? / How do I withdraw from a class? / Who are some of the regional staff members and what is their contact information?


Who is my adviser?

Sharon Dole – Program Director, AIG & MAED - (828) 227-3282 or dole@email.wcu.edu 
Charlene Merritt – Program Director, Applied Criminology - (828) 227-2170 or cmerritt@email.wcu.edu 
Cathy Grist – Program Director, Birth-Kindergarten - (828) 227-2272 or cglitty@email.wcu.edu 
Ron Mau – Program Director, Construction Mgt - (828) 227-2544 or rmau@email.wcu.edu  
Jane Perlmutter – Program Director, Elementary Education - (828) 227-7108 or perlmutter@email.wcu.edu 
Carlie Merritt – Program Director, Emergency & Disaster Mgt - (828) 227-2170 or cmerritt@email.wcu.edu 
Michael Hubble – Program Director, Emergency Medical Care - (828) 227-3516 or mhubble@email.wcu.edu 
William McDaniel – Program Director, Engineering Technology - (828) 227-2517 or mcdaniel@email.wcu.edu 
Frank Lockwood – Program Director, Entrepreneurship-GR - (828) 227- 3390 or lockwood@email.wcu.edu 
Bethany Davidson – Program Director, Entrepreneurship-UG - (828) 227-7185 or bdavidson@email.wcu.edu 
John Sherlock – Program Director, Human Resources - (828) 227-3380 or sherlock@email.wcu.edu 
Frederick Buskey – Program Director, Masters of School Administration - (828) 227-3213 or fbuskey@email.wcu.edu
Pamela Buskey – Enrollment Coordinator, MSA - (828) 227-3213 or pbuskey@email.wcu.edu 
Susan Stewart – Program Director, MAT Special Education – (828) 227-3286 or sstewart@email.wcu.edu
Judy Mallory – Program Director, Nurse Educator - (828) 227-3527 or jmallory@email.wcu.edu 
Sharon Jacques – Program Director, Nursing - (828) 670-8810 or jacques@email.wcu.edu 
Jeanne Dorle – Program Director, Project Management - (828) 227-3603 or jdorle@email.wcu.edu 
Ann Alexander – Program Director, Two Year Community College - (828) 227-2579 or aalexander@email.wcu.edu 

How will I register?

Directions for Self-Registration

Personal Identification Number - PIN (which is your birthday 6 digit number or four digits with 00)

  • Go to the WCU home page: http://www.wcu.edu/

  • Go to the “My CAT” link found to the right on the purple banner

  • Enter your username (Student ID or 92 number – no hyphens or dashes)

  • Enter your password
    [*Initially,your PIN has been set as 6 digits, first 2 for birth month, next 2 for birth day, last 2 digits last two digits of your birth year.   However, if you have changed your PIN, use your new number.]

  • Go to the “Personal Services” tab

  • Go to “Registration” under the Student Services & Financial Aid header or type in “Registration” in the Search box

  • Click on “Drop/Add Classes

  • Select a Term using the drop down box

  • Scroll down the screen

  • Enter your schedule by entering the 5-digit Course Registration Numbers (CRN#). The CRN# is the five digit number.  (i.e. 10677 BK 250 Intro Birth-Kindergarten)

  • When you finish entering all your courses, click on the “Submit Registration” button.

  • A message will be displayed indicating the status of the request.

Contact your program director/advisor and obtain the CRN#, subject, course number, section number and course title before web-registration.

What is the tuition rate of distance learning?

Distance Education Tuition and Fees

How do I pay my bill by credit card (MasterCard or VISA)?

From the WCU home page, click on "Current Student" OR

  • Access this url directly at www.wcu.edu/vos

  • Enter your user name and password at the top of the Virtual One Stop page.

  • Press the “Log In” Button. This will take you to My Cat page.

  • Midway down the page on the left-hand side, find the section marked “My Bills and Balances.” Click on “Make a Tuition Payment.”

  • In the left-hand column under “Student Records,” click on “Account Summary and Pay by Credit Card.”

  • Select the term for which you’ll pay.

  • Review your charges, then click on “Credit Card Payment.”

  • Enter your payment amount, credit card information, billing address and zip code in the appropriate spaces. Review, then click “Submit.”

Note: If you have questions regarding your payment, contact the University Cashier’s Office at (828) 227-7334.

How do I order my textbooks?

You order your textbooks through the online bookstore. The bookstore has been set up as a secure server site. If you do not wish to pay by credit card, you may contact Pam Bryson at 1-866-272-4102. Your textbooks will be shipped via UPS and should arrive at your doorstep within 48 hours of your order.

What is the Online Bridge Program?

In order to meet liberal arts and prerequisite course requirements, the Division of Educational Outreach offers a number of online courses each summer. Courses offered in the Online Bridge Program are open to students on a space available basis. Registration is available on-line. The courses are offered in June and July consistent with the regular summer school schedule. Because they are distance learning courses, they follow the tuition guidelines for distance education. Visit the Online Bridge Program for more information.

What is the University Experience Course (undergraduate level)?

Maybe you’re new to distance education courses, or maybe you’re an experienced online learner. In either case, you’re going to need a lot of specific information to be a successful online learner. You’ll need an orientation, access and login information to navigate your specific course and the university systems. You’ll need to know how to access library resources, get help with advising, order your textbooks, and much more-all online.

In order to provide you with this information and fully prepare you to start your courses, the Division of Educational Outreach has developed the University Experience Course, an online learning experience designed to provide the tools you’ll need for successful online learning.

This course is designed as an introduction to online learning and the wide range of academic and other services available to you as Western Carolina University students. Through the Course Menu you’ll navigate your way through descriptions of available student services, academic services, computer technology and other topics.
The course is made available before the regular semester begins and the course is a zero-credit- hour course.  Students receive a welcome letter before the semester begins and directions for self-registering for the course from the Division of Educational Outreach.  Please note that you must be registered for classes to participate in the University Experience course.

What is the Graduate Experience course (graduate level)?

The Graduate Experience WebCat Online Course is offered online before the beginning of each semester (fall, spring, and summer) through WCU's WebCat platform.  The session takes approximately an hour a day and allows you to work from the comfort of your own computer. This course is a zero-credit-hour course and needs to be completed before you begin your regular semester classes.

Please note that you must be registered for classes to participate in the Graduate Experience course.  Students receive information regarding self-registration for this course from Graduate School and Research Office.

How am I notified about the University Experience course or the Graduate Experience course beginning date?

  • The course will be discussed in materials given to you as part of your admissions materials or at the recruitment information session.

  • A Welcome email and a letter will be sent to you.

  • You will be advised of the specific section that best fits your intended major or campus location.

When I need to drop, withdraw or late register for a course, whom do I contact?

  • Discuss your intent with appropriate people in financial aid, tuition assistance or VA Benefits

  • Discuss your intent with your program director/adviser

  • Inform your instructor of your intent to drop or withdraw

  • Contact the OneStop at 828-227-7170

What is available on Web for Students?

You have the ability to:

  • view class schedule

  • view grades

  • view your institutional course work and degree audit

  • view transfer credit

  • view and pay your fees

  • view and update address information

  • view holds

  • print enrollment certification

  • drop and add courses

  • and more!

From where can I access Web for Students?

Web for students may be accessed from any personal computer with an internet connection.

Where and how do I access Web for Students?

*You will not have access to web services until you have been admitted to the university and registered for courses

  • Go to the WCU home page: http://www.wcu.edu/

  • Click on “Current Students” heading on the main banner

  • On the Virtual One Stop page, you will log in to the My Cat portal at the top of the page

  • Enter your username (Student ID - no hyphens).
    Your Personal Identification Number (PIN) (Your PIN has been set initially as 4 digits: first 2 for birth month, last 2 for birth year).

  • Enter your password (Personal Identification Number PIN).

  • Click on Personal Services and click on the option you need.

  • If you encounter problems accessing Web for Students, please contact the IT Services Help desk at (828) 227-7487.

If you have any problems with logging on to your course, call the IT Services Help Desk at 828-227-7487 or 1-866-928-7487 or email: itshelp@email.wcu.edu

How do I access my WebCT online course?

  • Login to My Cat and go directly to your course in WebCat

  • No separate login, no separate password
    1. Login to My Cat
    2. Click the “My Courses” tab
    3. Click the “WebCat” link
    4. Click “login”

What is the inclement weather policy for distance learners?

If you are participating in a blended distance education course (some classroom attendance is required and the rest of the course is delivered using WebCat), you would follow the weather policy of the community college or center site.

For example, if you are located in Morganton and attend your class at Western Piedmont Community College and Western Piedmont Community College closes due to weather, your Western Carolina class would not meet.

For online courses, unless the WebCat server goes down due to weather, you should be able to access your course.

Also see the Western Carolina University Weather Policy: http://www.wcu.edu/weather

How do I withdraw from a class?

  • To begin the process for withdrawing from a class, you will need to talk to someone in the Advising Center. You may contact someone in the Advising Center by:
  • Dialing 828-227-7170 and selecting the Advising Center from the menu choices (the Advising Center is number 3 in the selection listing)
  • Sending an email request to advising@wcu.edu and include a telephone number where you may be reached during normal business hours.
  • An Advising Center staff person will clarify the withdrawal procedures for distance students and discuss the following options.
  • Course withdrawal before the expiration of one-half of the term or part of term
  • Course withdrawal after the expiration of one-half of the term or part of term
  • University withdrawal before the expiration of one-half of the term or part of term
  • University withdrawal after the expiration of one-half of the term or part of term with support
  • University withdrawal after the expiration of one-half of the term or part of term without support

Who are some of the regional staff members and what is their contact information?

Jim Craig, Western Piedmont Community College Regional Coordinator 
WPCC, Patton Hall, Room 8
828-448-3507
jcraig@email.wcu.edu

Julia P. Wetmore, DNSC, RN
Assistant Professor - WCU Adjunct Professor, WPCC
Western Piedmont Community College
1001 Burkemont Avenue
Morganton, NC  28655
(828)433-4055
jwetmore@wpcc.edu

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